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I did not look forward to dealing with an auto body shop. I had visions of a dirty environment and condescending staff who really couldn't be bothered in fully explaining the process of the repair, Newport Collision Services proved me wrong. From the moment I walked in the door until I picked up my repaired vehicle, I was totally impressed. The shop was unbelievably clean, Mr. Odorico was patient and politely explained what would happen and when. The staff were also very customer service oriented. I wholeheartedly recommend Newport - without question.